SCRAM Nexus Case compiles all client data—such as risk and need profile, treatment participation, and drug and alcohol monitoring—and automatically refers clients to a supervision model and outside services to produce the best outcomes. By synthesizing progress and treatment data, the evidence-based algorithms recommend appropriate incentives and sanctions based on behavioral science and agency policy. Detailed reporting and visual analytics provide additional insights into clients, program performance, and more, allowing officers better allocation of their time and resources.
With Nexus Case, community corrections departments, treatment courts, and providers can finally have the tools they need to create better client outcomes and improve community safety.
Consistently implement evidence-based practices and policies and understand the real impact of EBP adoption.
Nexus Case provides dynamic supervision planning based on a client’s risk, needs, and offense, and recommends the proper magnitude of incentives and sanctions grounded in science, agency policy, and real-time client information.
Nexus Case streamlines data management and supervision tasks, giving officers more time to focus on client interactions. Officers can access all client information and view a comprehensive list of upcoming tasks and recommended actions.
Nexus Case gives officers unprecedented visibility into client, caseload, and program data to support better outcomes. Officers can track what happens throughout a client’s journey and interactive reports and analytics surface valuable trends.
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SCRAM Nexus Case streamlines client onboarding by making it quick and easy to input and upload assessment information, client demographics, and client history. The decision support system compiles client data to automatically create policy- and evidence-based supervision plans with clear advancement criteria, so officers and clients understand what is expected to succeed.
SCRAM Nexus Case provides agencies with the ability to build and manage dynamic case plans for their clients, including a spectrum of services data officers can compare—like officer/client contact, drug testing attendance and results, and treatment session attendance. These unique and interactive plans are designed to focus on actionable officer interactions with clients.
The full-featured system streamlines client onboarding to match appropriate client reporting, activities, supervision terms, interventions, and services delivery.
Nexus Case integrates with internal and external providers and automatically refers clients to services like treatment, alcohol/electronic monitoring, drug testing, and more. This automation not only saves officers time but engages clients in the services they need quickly.
It is imperative to know what special and standard conditions are included in a client’s probation order—such as travel restrictions or illicit drug use. The Terms of Supervision feature helps simplify the process of viewing all requirements of an order and can be viewed all in one place. The Max Supervision date also helps prevent officers from over-supervising their clients, which may lead to negative impacts on client outcomes.
When building a case plan, SCRAM Nexus Case provides a full picture of a client’s circle of associates. This insight can be achieved by building a reference between the client and their positive influencers, such as family, friends, and mentors as well as a restricted network of associates, like gang members.
SCRAM Nexus Case integrates with external sources to synthesize real-time client data—like monitoring compliance, meeting attendance, drug test results, and more—into meaningful insights. This allows officers to have more productive client interactions during office appointments and home visits.
Officers can view daily priorities and identify immediate action items, sorted by daily or missed supervision activities, clients’ pending intake, or daily appointments. Officers can also assign incentives and sanctions, review mobile check-in data, and more.
The client dashboard makes it easy for officers to view client data and information, including a client summary, case planning, and metrics. The intuitive client activity calendar provides a visual view of upcoming activities, infractions, missed tests and appointments, monitoring compliance, and more.
The provider portal facilitates data collection, client evaluation, and communication between officers and treatment providers. Client activity—such as appointment attendance, progress, critical events, and more—is automated back to Nexus Case, immediately visible to the officer.
SCRAM Nexus Case recommends the proper magnitude of incentives and sanctions based on a client’s risk and need, agency policy, client data, and more. When applied swiftly and certainly, the evidence-based recommendations produce the best outcomes. Nexus Case also shows if recommendations were overridden or not given, providing insight into how well officers are adhering to department policy.
Nexus Case gives officers the ability to create and manage custom incentives based on existing departmental policies to best suit their unique programs and support proximal and distal client behavior goals.
The client metrics tab shows a client’s compliance against supervision criteria so officers can identify trends in their progress. And the “time in phase” measurement offers a visual cue into how long a client has been supervised and time until they complete their plan.
When integrated with Nexus Case, the SCRAM TouchPoint mobile app sends clients confirmations when appointments are scheduled and automated reminders for upcoming court, treatment, and other appointments. Additionally, clients can receive monitoring equipment reminders for their SCRAM CAM, Remote Breath, and GPS devices.
Communication between officer and client is streamlined with TouchPoint’s secure, text-like messaging feature. Read receipts let officers know when a client has received and viewed messages. Message transcripts can act as an audit trail and be reviewed and printed at any time.
TouchPoint allows clients to complete scheduled or on-demand check-ins right from their smartphone. Clients answer configurable questions and verify key information, adding an additional layer of supervision and accountability.
Clients can upload important documents via TouchPoint that officers can securely access and manage, like driver’s license, paystubs, victim impact panel certificate, treatment attendance slips, and more.
SCRAM Nexus Case provides users with a four-tiered approach to analytics with over 80 visualization tiles. Each tier includes data from the previous tier, creating a higher-level aggregate view of client, officer, and agency performance, enabling supervisors with the visibility needed to make informed, data-driven decisions.
Within the Client Metrics tab is Client Performance analytics, which gives officers insight into how a client is performing with assigned activities, such as drug tests and court appointments. Case Measurement analytics offer feedback into how well officers are fulfilling client contact standards, including the certainty, swiftness, and percent of skipped incentives and sanctions.
With the ability to add, remove, and reposition relevant data tiles, officers can create their own custom dashboard to gain unparalleled knowledge into their entire caseloads.
This analytics tier allows supervisors to view summary statistics around officer performance, adoption of policy, and their clients’ progress. Supervisors can also utilize this data to analyze challenges and training needs, prepare coaching sessions, and initiate case audits.
Agency analytics provide vital, high-level information and valuable insights by rolling up data from all other tiers to determine how the agency is performing as a whole. Agency leaders can slice data in dynamic reports by client typology, demographics, model, provider, service, and more. Nexus Case also provides data about supervision model performance so leaders can assess which models are working and adjust them accordingly to address specific program needs.
Ready to see SCRAM Nexus Case in action? Schedule a demo today!
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